Privacy Policy
Effective Date: 08-01-2025
Introduction
Welcome to MentorMe (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our platform, accessible at https://mntrme.com/ (the “Site”).
Information We Collect
Personal Identification Information:
Name, email address, contact details, and other information you provide when creating an account.
Academic and Professional Information:
Educational background, university preferences, and other details relevant to the mentorship process.
Usage Data:
Information about your interactions with the Site, including access times, pages viewed, and other usage patterns.
Payment Information:
Details necessary to process transactions, such as credit card numbers and billing addresses.
Messaging and Notifications
Our app uses Firebase Cloud Messaging (FCM), a service by Google, to send push notifications and in-app messages. FCM collects a unique device token to deliver notifications securely. This token is used solely for sending notifications and is not shared with third parties. The data collected is securely processed and stored by Google in compliance with their privacy practices. You can manage or disable notifications anytime through your device or app settings. For more details, please visit the Google Privacy Policy.
How We Use Your Information
Providing and Improving Services:
To facilitate mentor-student connections, personalize your experience, and enhance the functionality of our platform.
Processing Transactions:
To manage payments for mentorship sessions and other related services.
Communication:
To send you updates, newsletters, and other information related to your use of the platform.
Compliance:
To comply with legal obligations and protect our rights and interests.
Sharing Your Information
Mentors:
To facilitate the mentorship process, relevant information may be shared with potential mentors.
Service Providers:
Third-party vendors who assist in operating our platform, processing payments, or providing other services on our behalf.
Legal Authorities:
When required by law or to protect our rights and comply with legal proceedings.
Data Security
Your Rights
Access:
Request access to the personal data we hold about you.
Correction:
Request correction of any inaccurate or incomplete data.
Deletion:
Request deletion of your personal data, subject to certain exceptions.
Objection:
Object to the processing of your personal data under certain circumstances. To exercise these rights, please contact us at admin@mntrme.com.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Cookies and Tracking Technologies
Changes to This Privacy Policy